Privacy Policy for Kolkata Bus-o-pedia

Effective Date: 17/11/2024

Kolkata Bus-o-Pedia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application ("App"). Please read this policy carefully.

1. Information We Collect

a. Information You Provide

• Contact Information: When you contact us through the app, we may collect your name, email address, or phone number.

b. Automatically Collected Information

• Usage Data: Information about your interactions with the app, including searches and visited features.
• Device Information: Such as your device type, operating system, and app version.

c. Location Data

We do not collect or track your real-time location unless explicitly required and permitted by you.

2. How We Use Your Information

We use the collected information for the following purposes:

1. To provide and maintain our services.
2. To respond to your queries and support requests.
3. To improve the app experience by understanding usage patterns.
4. To ensure app security and detect fraudulent activity.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information:

• With service providers who help us operate or improve the app.